Candidate experience
The part your candidates actually see.
A background check happens to someone, usually while they're anxious about a job they haven't started yet. Papertrail's candidate side is built around that: one screen at a time, plain language, and consent that's asked for rather than assumed.
- 11 minAverage time a candidate spends, start to finish
- 8 stepsFrom invite to submitted, with nothing hidden in between
- 100%Consent asked per document, never as one blanket yes
Quick check before you join
Consent, then a document and a selfie. About 11 minutes.
- IdentityRequired
- AddressRequired
- EducationRequired
- EmploymentRequired
Try the candidate flow yourself.
This is the same sequence a candidate sees on their phone — welcome, consent, document capture, a liveness selfie, and a status tracker while checks are still running.
Quick check before you join
Nimbus Retail has asked us to verify a few details before your offer is confirmed. It takes about 11 minutes, and nothing runs without you agreeing to it first.
You'll see exactly what's being checked, one screen at a time.
Four simple actions, a lot happening behind each one.
The candidate side stays deliberately thin. Open each action below to see what it actually triggers on our side.
The Request
You receive an SMS and email with a secure link to start your verification.
No apps to download. The link expires in 7 days for your security.
How long does each check take?
Most verifications are instant. Those requiring human intermediaries take longer.
Identity & Sanctions
Automated against government databases
Education & Employment
Requires registrar or employer response
Criminal & Address
Multi-jurisdiction physical court searches
Explicit, per check, and revocable.
This is deliberately not a legal clause — it's what the product actually does. The binding language lives in the DPDP compliance page and the candidate's own consent record.
Right to Access
You can request a summary of the personal data being processed by us.
At any point, you can ask for the exact identities of all Data Fiduciaries (employers) with whom your data has been shared.
Right to Correction
You can demand correction or updating of your personal data.
If any information we hold is inaccurate, misleading, or incomplete, we are legally bound to correct it upon your request.
Right to Erasure
You can request deletion of your data when it's no longer needed.
Unless retention is required for compliance with other Indian laws, we must delete your data upon request.
Right to Grievance Redressal
We must respond to your data grievances within 30 days.
You have the right to a readily available means of registering a grievance. Our Grievance Officer is explicitly named on this page.
DPDP Act 2023
Full compliance guaranteed
Candidate experience, answered
About 11 minutes on average across the five screens — welcome, consent, document capture, a liveness selfie, and the status tracker. Most of that time is the candidate reading what each check involves, not waiting on the app.
The flow tells them which specific document is missing and offers an alternative where one exists — a digital DigiLocker pull instead of a photograph, for instance. A missing document pauses that one check rather than the whole case.
Yes. When a check returns a discrepancy, the candidate is shown what differs and from where, and can attach clarifying evidence before the case closes — a corrected relieving letter, a registrar's updated record, an explanation. That response is attached to the case file either way.
The shape is the same — consent, then whatever capture that specific check needs — but the screens differ. A court record check needs no document from the candidate at all; an education check may need a marksheet if DigiLocker doesn't already hold it.
See the candidate side
Send yourself the candidate link.
The best way to evaluate a candidate experience is to go through it. We'll set up a live sandbox case so your team can step through exactly what a candidate sees.