Address
Address verification
Verify current, permanent and previous addresses digitally or through a physical field visit, with geo-tagged proof captured at the door.
- 1-2 daysDigital turnaround
- InstantPhysical turnaround
- 4Verification routes
Every route covered, on one platform
Address verification isn't one process. A delivery partner needs a fast digital match; a bank manager needs a physical field visit. Papertrail orchestrates all of them.
Electricity bill, rent agreement or property tax receipt checked against the declared address.
India Post delivery confirmation, used when a field agent can't reach the address inside the standard TAT.
A trained agent visits in person and interviews at least two neighbours before the visit counts as complete.
The visiting agent's photo is geo-tagged and timestamped at the moment it's taken, not entered by hand.
Rental or ownership paperwork cross-checked against the notary or municipal registry number.
Field by field
Every field below is checked against a named source or physical visit, not inferred. Open one to see the declared value beside what the verification actually returned.
Declared vs document address
The address on file is matched against rent, utility or property documents before a visit is even scheduled.
Where the answers come from
Registries and databases queried directly. Open a card to see exactly what it returns.
Digital address confirmation
OTP or document-based confirmation for straightforward, low-risk addresses.
Digital · same day
Watch each address source answer, one at a time
Four channels, four different mechanics. Pick one to watch that route run — the identifier or the visit request going in, the exchange with the source, and the evidence that comes back.
From consent to a routed decision
Three stages, the first two running for every candidate, the third only when something needs a human.
Route the address
Address type and role risk decide whether this goes digital or to a field agent.
Visit and capture
An agent visits in person, captures a geo-tagged photo, and speaks to at least two neighbours.
Reconcile and close
Findings are reconciled against the declared address before the case closes.
What a discrepancy looks like — next to what a clean pass looks like
Most cases close like the record on the right. The one on the left is a real failure mode, with the evidence attached exactly as an adjudicator would see it.
Candidate unknown at declared address
- Declared address
- B-402, Sunrise Residency, Whitefield, Bengaluru
- Address exists — different family found at premises
- Neighbour confirmation
- —
- 2 of 3 neighbours: candidate unknown
- Occupancy since
- Since 2021, per rental agreement
- Current occupants since 2022; no record of candidate
- Rental agreement
- Uploaded, notarised
- Notary registration number not traceable
Escalated
Marked 'address discrepancy — unable to confirm' rather than a hard fail. The candidate was given 5 working days to submit an alternate address or supporting document before the report was finalised — none was provided, and the flag went to the hiring manager as-is.
- Method
- In-person field visit with a geo-tagged photo and a structured neighbour interview across a minimum of two independent respondents.
- Source
- Papertrail field agent network — Bengaluru East
- Captured
- 19 Aug 2026, 16:20 IST
- Retention
- Field visit report and geo-tagged photos retained 3 years; the agent's ID is logged against the case for audit
Address confirmed digitally — closed same day
- Address
- B-402, Sunrise Residency, Whitefield, Bengaluru
- Matches rent agreement and utility bill on file
- Occupant
- Ravi Kumar (self)
- Confirmed via OTP-based document match
- Residency period
- Jan 2021 – present
- Consistent with rent agreement start date
- Ownership status
- Rented
- Rent agreement and owner contact confirmed
Closed
Closed the same day the candidate uploaded documents — address, occupancy and residency period all matched without needing a field agent visit.
- Method
- OTP and document-based digital confirmation, cross-checked against the utility bill and rent agreement on file — no field visit required.
- Source
- Digital address confirmation + utility/rent document cross-check
- Captured
- 20 Aug 2026, 14:02 IST
- Retention
- Confirmation record retained per the case's configured retention window.
TAT by scenario
The turnaround range holds for most candidates. Complexity and specific verification routes are what move it.
Digital confirmation, metro address, documents in order
metroField agent visit, metro address
metroField agent visit, non-metro or rural address
non-metroRepeat visit needed — candidate unavailable on first attempt
non-metroOverseas address, postal or digital route
overseas- Identity verificationGovernment identifiers cross-checked and matched to a live selfie.
- Employment verificationDesignation, tenure and rehire eligibility, reconciled against EPFO.
- Education verificationDegrees confirmed with the registrar, not the uploaded certificate.
- Browse all checksThe full catalogue, with a package builder.
- PricingPer-check rates, volume tiers and the savings calculator.
Questions HR and risk teams actually ask
The field agent works from the last known address and interviews current residents and neighbours. If nobody can confirm the candidate ever lived there, the case is marked insufficient with a documented reason — it isn't silently passed or hard-failed.
It's driven by the role's risk tier, the address type, and how complete the supporting documents are. A well-documented, low-risk address can clear digitally; anything ambiguous or high-risk routes to a field agent.
The agent schedules a second attempt and, if that also fails, relies on neighbour statements to determine occupancy. After a defined number of attempts, the address is marked insufficient rather than left open indefinitely.
The agent's device captures GPS coordinates and a timestamp at the moment the photo is taken, through the field app rather than a manually entered location. A geo-tag that doesn't match the declared address is flagged for review, not silently accepted.
Overseas addresses are confirmed digitally or through a local verification partner rather than a Papertrail field agent, which extends the standard turnaround to roughly 7–10 days.
Get started
Run an address verification without slowing down the offer
With every flag traced back to its root source.